How and How Often Are Payments Made to Me?

Payments to the homeowner are processed one day after the guest’s check-in date.
The reservation amount is transferred to the homeowner after deducting any service fees and expenses specified in the agreement, if applicable.

Payment details and related account statements are shared on a regular basis.
This system is designed to ensure a transparent, consistent, and reliable cash flow.

Am I Required to Issue an Invoice or Receipt?

Yes. For short-term rental activities, issuing official documentation for the accommodation service is mandatory.

In this context:

• The accommodation invoice for the guest is issued in the name of the homeowner

• The invoice is delivered to the guest by Kozy Holiday as part of the operational process

• Kozy Holiday issues a commission invoice to the homeowner for the services provided

To ensure that tax obligations are fulfilled correctly and in compliance with regulations, homeowners are advised to work with a certified public accountant or financial advisor.

How Often Are Prices Updated?

Homeowners retain full control over pricing and may update prices instantly via the Kozy Holiday panel.

In addition, Kozy Holiday may provide pricing recommendations based on seasonal demand, market conditions, and data analysis. The objective is to achieve the most efficient balance between occupancy and revenue.

Do I Set the Prices Myself?

Yes. Homeowners have full authority to define their own pricing policy.

Kozy Holiday supports the pricing process by providing guidance based on the condition of the property, seasonal intensity, and market demand.
Regular monthly reports are also shared, including occupancy rate, average nightly rate, and overall revenue performance.

Who Can Make Reservations for My Property?

Reservations are accepted only from identity-verified guests.
Guest profiles and stay details are monitored through the system to ensure a secure and controlled reservation process.